Shipping policy

At BURNR™, we aim to deliver your order quickly, reliably, and with full transparency throughout the process.

Order Processing

All orders are processed and shipped within 1–2 business days of purchase.
Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

Delivery times vary depending on your location and selected shipping method at checkout.
Estimated delivery timelines will be displayed during checkout.

Shipping times may be affected by external factors such as carrier delays, weather conditions, or customs processing for international orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number.
Please allow up to 24 hours for tracking information to update.

Shipping Address Accuracy

Customers are responsible for ensuring that all shipping information is correct at checkout.
We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

Lost or Delayed Shipments

If your order is significantly delayed or appears lost in transit, please contact us at burnr@execs.com and we will assist you in resolving the issue as quickly as possible.